Privacy Policy

This Privacy Statement is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this web site. Please be sure to read this entire Privacy Statement before using, or submitting information, to this web site. In this Privacy Statement, we address some common questions and concerns that you may have about using this web site:

What information do you collect from me when I use this web site?

We collect two kinds of information from you: non-personal information and personal information.

• Non-personal information is information we collect through this web site that does not identify you as an individual person. It may include information like the type of web browser software you use, the pages you have visited and date and time you accessed our pages, and personal information that has been de-identified
• Personal information is information we collect through this web site that we can use to specifically identify you, and may include your name, telephone number and e-mail address

How do you collect information on this web site?

We collect non-personal information from your computer's web browser. In addition, we may also place a text file called a cookie in the browser files of your computer when you visit. A cookie is a numeric code that a web site transfers to your hard drive for record keeping purposes. Our cookie does not collect your name, e-mail address or any other personal information about you. Your browser software can be set to reject cookies, including the cookie from our web site. However, please note that if you reject our cookies, you may not be able to use this web site.

We collect personal information from you only when you voluntarily share it with us, such as when you send us an e-mail or when you use one of our other online forms.

How do you keep, disclose, and use non-personal information you collect from me through this web site?

Because non-personal information cannot identify you or be tied to you in any way, we do not restrict the ways that we can keep, disclose or use non-personal information. We will use non-personal information from you to help us make this web site more useful to users and for other business purposes. For example, we may use non-personal information to:

• create reports to develop programs, products, services or content
• customise the information or services that are of interest to you
• create features such as Frequently Asked Questions

 

How do you keep and use personal information you collect from me through this web site?

We may keep and use personal information we collect from you through this web site to provide you with access to this web site. In addition, we may keep and use your personal information:

• to respond to your requests
• to contact you with information that might be of interest to you, for analytical purposes and to research, and to develop and improve programs, services and content
• to enforce this Privacy Statement and the other rules about your use of this web site
• to protect our rights or property
• to protect someone's health, safety or welfare
• to comply with a law or regulation, court order or other legal process

Do you share my personal information with third parties? If so, who?

We will not share your personal information collected from this web site with an unrelated third party without your permission, except as otherwise provided in this Privacy Statement.

In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf. In these cases, we provide the vendor with information to process your order such as your name and mailing address. In all cases in which we share your personal information with a third party, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.

We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting web site users who violate our rules or engage in behavior which is harmful (or illegal) to other users.

We also may disclose your personal information to third parties if we feel that the disclosure is necessary to:

• enforce this Privacy Statement and the other rules about your use of this web site
• protect our rights or property
• protect someone's health, safety or welfare
• comply with a law or regulation, court order or other legal process

Is my personal information safe from unauthorised access?

Please remember that while we take steps to protect the privacy of the information you send to us on this web site, we cannot guarantee your message is protected against unauthorized interception. In particular, e-mail sent to or from this site may not be secure and you should therefore take special care in deciding what information you send us via e-mail.

Does this Privacy Statement still apply if I follow a link from this web site to another web site?

No. This web site may contain links to other web sites. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of web sites operated by others. This Privacy Statement does not apply to any other web site. We are not responsible for the performance of sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this web site we recommend that you review each site's privacy practices and make your own conclusions regarding the adequacy of these practices. We will always tell you when you are leaving this web site.

Should I expect direct communications from you?

Some of the features on this web site allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via unencrypted e-mail. We also will send you an unencrypted-mail confirmation if you order certain services or other products from us. The e-mail response or confirmation may include your personal information, including personal information about your health, your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

We may use your information to communicate with you, such as to notify you when you have won one of our contests or when we make changes to our subscriber agreements; to fulfill a request by you for an online newsletter; or to contact you about your account with us. We may use the information you provide about yourself to fulfill your requests for our products, programs, and services; to respond to your inquiries about our offerings; and to offer you other products, programs or services that we believe may be of interest to you.

You are free to have your personal information removed at any time.  To do so please e-mail us at [email protected].

How do I contact you if I have any questions?

If you have questions or comments about this Privacy Statement, please e-mail us at [email protected].